Guides for business owners - SLAtech AI Hospitality
Practical answers to the questions owners ask before and after they put an AI assistant on their site: what it answers, where the limits are and what changes day to day.
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Accessible rooms: the booking that cannot survive an approximate answer
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"Is breakfast included?" means four different things
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"Can I cancel?" - asked before booking far more often than after
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The hold on the card is the complaint the hotel did not see coming
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Why a guest who found you on a booking site books elsewhere anyway
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The guest asks for the room early and needs somewhere to put the bags
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"Will we all fit?" is a safety limit, not a preference
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A group enquiry is not a big reservation, it is a different product
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The building works you know about and the guest finds out at seven
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Late checkout: the small request that decides the review
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How do you know the answer was right, in a language nobody on the desk reads?
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Parking, airports and the last mile: the questions asked from a taxi
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"Do you take dogs?" is four questions, and yes answers only the first
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The questions guests ask between booking and arriving
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